Refund policy

30 days, no questions asked.
If your piece isn't right for your home, you have 30 days from delivery to send it back for a full refund. You don't need to give a reason.

Returns are free.
Email us at hello@canvasclassics.shop with your order number and we'll send you a prepaid return label. There is no restocking fee and no shipping charge. Please pack the piece in the box it arrived in, or something just as sturdy, so it travels back safely.

Refunds.
We refund the full amount to your original payment method the day your return arrives. Your bank or card company may take a few days to post it.

Damaged or wrong item.
If your piece arrives damaged or isn't what you ordered, email us a photo within 7 days of delivery and we'll replace it or refund you right away.

Exchanges.
Want a different size, frame or painting? Return the piece for a refund and place a new order, or email us and we'll help.

Gift cards can't be returned.

Questions about a return? Email hello@canvasclassics.shop, or call (850) 253-7344. If we miss your call, leave a message and we'll call you back.